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Waiting Rooms
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Leave Your Valuables At Home Please leave valuables at home, or send them home with someone you trust when you are admitted. If that is not possible, please deposit your valuables and money in our safe. These items may be retrieved when you are discharged. Bay Regional Medical Center cannot be responsible for replacement of personal belongings, or for items not secured in the hospital safe. If you lose anything during your stay, please inform your nurse, or contact security at 894-3762.
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Lounges are located on every floor and are equipped with computers for use in updating family and friends about your loved one's condition. CarePages®, a password protected website, is automatically loaded on the desktop for your use.
Parking Patient and Visitor lots are located immediately to the west and south of the main campus. Please follow parking signs located throughout the campus. Please extinguish all smoking materials before exiting your vehicle.
Your Room Your hospital bed is probably quite different from your bed at home. Each bed is equipped with a call button connected to the nursing station. You will be provided with instructions on how to use the nurse call device, which also controls your television. When you press the nurse call button, someone will respond as quickly as possible. Because your bed is higher and narrower than your bed at home, it is important for you to be especially careful. Please do not attempt to get into or out of bed without assistance unless your physician or nurse has given you permission. You may lose your balance, particularly if you are medicated or sedated in any way. Please wear non-skid slippers when not in bed, and if the lights are out, ask for assistance before getting out of bed.
Interpreters
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Gift Shop Gift shops are operated by the hospital auxiliary on the first floor of the main and west campuses. The proceeds from the gift shop are donated back to the hospital to assist with the needs of our patients. Cash, check and credit cards are accepted.
Hours of Operation: Monday through Friday 9:00 a.m. to 8:00 p.m. Saturday and Sunday 10:00 a.m. to 6:00 p.m.
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If you require the services of a translator, please inform the admitting office. Interpreters are available for Spanish, American Sign Language, and many other languages. Admission telephone number is 989 894-6515
Si Ud. Necesita los servicios de un traductor favor de informarlo a la oficina de admisiones. Hay disponible interpretes de espanol, lenguaje por senas y otros muchos idiomas.
For the Hearing Impaired Telephone Devices for the Deaf (TDD), listening aids for the hearing impaired, and closed-caption television are available by calling the hospital operator. Just press "0" on your room phone, or dial 894-3000.
Public Restrooms Please do not use the bathrooms in patient rooms. They are reserved only for patients in order to protect their health. Public restrooms are located throughout the hospital.
Telephone
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Pastoral Care and Chapel Bay Regional Medical Center has volunteer clergy available to all patients and their families. Please call the Clergy Office at 46055 to request these services. If you have indicated on admission that you want your parish clergy contacted, the hospital will do that for you. The hospital chapel is located on the fifth floor across from the visitor elevators. It is open at all times.
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Telephones are provided in all patient rooms. To place a local call, press "9" followed by the local number. Long distance phone calls must be charged to your credit card, calling card, home phone number, or made collect.
Cell Phones Patients and visitors may use cell phones in nonrestricted areas. Signs indicating restricted areas are posted throughout the hospital.
Fire Safety We periodically conduct fire drills. If you hear an alarm, stay where you are. In the event of an actual emergency, hospital staff will notify you. The hospital is fire resistant, and our employees are well-trained in safety procedures.
Smoking Smoking and/or the use of any tobacco products is not permitted anywhere in the hospital or on hospital grounds. For information about how to quit smoking, call Cardiac Rehabilitation at 989-667-6641. Because the nursing staff is not able to care for you if you leave the building, patients may not leave the hospital to smoke. This rule is in place for your safety.
Electrical Appliances For safety reasons, electrical items from home, such as televisions, radios, digital players, and hair dryers cannot be permitted.
TV Televisions are provided in each patient room. Please be considerate of others by keeping the TV volume down and turning off your TV at bedtime. Premium television service is available at a minimal charge. To activate the premium TV service, you must use the menu screen on the television. If you purchase the premium service with a credit/debit card, you must still use the TV menu to activate the service. If you activate the service without charging it to a card, the charges will be added to your home telephone bill. Closed caption TV is available through the hospital operator. For television repair service, call extension 43755, or inform your nurse.
Mail and Flowers Hospital volunteers deliver mail and flowers directly to your room. Mail received after you are discharged will be forwarded to your home address.
ATM For your convenience, an automated teller machine (ATM) is located on the first floor, next to the visitor elevators.
Patient Meals Your diet is very important to your recovery and overall health. Many patients are placed on special diets while hospitalized. If you have questions or concerns about your diet while you are hospitalized, please contact the dietary staff at 43188. You will receive a menu to complete each day, and if you are on solid foods, you may select your own meals. If you are on a modified diet, you may be visited by a registered dietitian, and encouraged to complete your own menus.
Cafeteria Visitors are welcome in the cafeteria, located on the first floor next to the information desk in the main patient tower. Many food and drink choices are available. The cafeteria is open from 6:00 a.m. to 12:00 midnight. Vending machines offering beverages and snacks are located within the cafeteria, and are always available. At the West Campus, the cafeteria is open Monday through Friday from 6:00 a.m. to 3:00 p.m. Snack machines are available after hours.
Guest Meals If visitors would like a meal brought to a patient room, they can call the dietary department at 43188. The meal will be charged to the guest, and payment can be discussed at the time the meal is ordered.
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